Leading the Unleadable Second Edition: How to Manage Mavericks, Cynics, Divas, and Other Difficult People -- Alan Willett, Hardcover

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Leading the Unleadable Second Edition: How to Manage Mavericks, Cynics, Divas, and Other Difficult People -- Alan Willett, HardcoverSOUNDVIEW BUSINESS BOOK OF THE YEAR Control freaks. Narcissists. Slackers. Cynics. Difficult people are the worst part of a manager's job. This book turns this seemingly difficult chore into a straight forward process that gently, yet effectively, improves behaviors. It all begins with understanding a core truth: most people actually want to contribute results, not cause headaches. When the manager resets to that fundamental principle, the potential

the author moves on to show the reader how they can preach from it

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